UCPB Savings Cash Card is the bank’s prepaid, reloadable card which can be availed by individuals, partnership, corporations and other legal entities as payment channel for remittance, commission and other types of pay-out or disbursement.
UCPB Savings Cash Card Account is a peso denominated electronic money account attached to the Cash Card whereby cash loading, withdrawal, balance inquiry and bills payment maybe done through the use of this Card.

FEATURES

1. is not considered a deposit account and not insured with the PDIC
2. is claimed through face value
3. does not earn interest / rewards / incentives convertible to cash
4. cannot be purchased at a discount
5. requires no maintaining balance
6. does not close at zero balance
7. is not subject to inactivity and dormancy fees
8. has no Statement of Account
9. is subject to an aggregate monthly load limit of Php 100,000.00 in the CBS-CASA system.

DOCUMENTARY REQUIREMENTS

1. Individual Client
   1. UCPB Savings Cash Card Availment and Maintenance Form (CCAMF)
   2. Two (2) valid photo bearing identification cards (IDs) of the Applicant and the Cardholder Note: For students, only one (1) valid photo-bearing ID shall be required in accordance with the AML Manual.
   3. Endorsement Letter by Applicant other than the Cardholder-for bulk availment listing all Cardholder names
2. Corporate Client
   1. UCPB Savings Card Memorandum of Agreement (MOA)
   2. Card Application File (for clients using the electronic upload)
   3. Two (2) Valid photo-bearing IDs of:
      1. Cardholder, and
      2. Company’s Authorized Representative/s as identified in the MOA
   4. Notarized Board Resolution or Secretary’s Certificate authorizing the availment of the UCPB Savings Cash Card facility
   5. Signature Cards with specimen signatures of Cardholder
   6. Endorsement Letter of the Applicant other than the Cardholder-for bulk availment listing all Cardholders names

 

The Card. UCPB SAVINGS BANK eCash Card is a card with stored value also known as a PREPAID DEBIT card. It is a non-interest-bearing account nor shall it earn. It may be issued to retail or corporate clients for their own use or for distribution to their beneficiaries.

“CARDHOLDER” shall refer to the person named or designated as the recipient or holder of the UCPB Savings eCash Card while the “APPLICANT” shall refer to the person who executes and submits the UCPB Savings eCash Card Availment Form, whether for the Applicant’s own account or use of that of the Cardholder.

b. Card Value. The stored value in the PREPAID DEBIT card expressed in Philippine currency based on the limits prescribed by Bangko Sentral ng Pilipinas (BSP). UCPB Savings reserves the right to impose other limits on the initial / maximum load subject to the BSP-prescribed limits. The UCPB Savings eCash Card may be reloadable with additional value through: (a) over-the-counter (OTC) at any UCPB Savings Branch, (b) fund transfers from UCPB Savings account using UCPB Savings ATMs, and (c) other channels which will be made available for the withdrawal for the following banking day. Only cash and its equivalents shall be accepted as credit loads to the UCPB Savings eCash Card. Checks shall not be accepted. A daily ATM withdrawal limit of TWENTY THOUSAND PESOS (PhP 20,000.00) is imposed on the UCPB Savings eCash Card. In case the Cardholder requires a higher ATM withdrawal limit, the Cardholder shall send a written request to UCPB Savings, which UCPB Savings may grant at its own discretion.
Amounts credited to the UCPB Savings eCash Card shall not earn interest, rewards and other similar incentives convertibles to cash, nor shall the UCPB Savings eCash Card be availed/issued at a discount.

c. Issuer of the eCash Card who is ultimately responsible to the eCash cardholders. The UCPBS e-Money Card, hereinafter referred to as “eCash Card”, is a card that UCPB Savings Bank hereinafter referred to as “the Bank,” issues for buyers of e-Money Card that has been approved by the Bank to be the cardholder of e-Money Card, hereinafter referred to as “eCash Cardholder”, to perform financial transactions such as cash withdrawals, product and service payment, including using services and/or any financial transactions to access the Bank’s services and/or any financial transaction in which the Bank provides via UCPBS ecash Card both existing and future services.

d. Availability of user’s transaction history and/or statement of account. The eCash Cardholder is eligible to receive a transaction slip/history and/or statement of account as a document for the service use, purchase of products and/or services and/or money withdrawal at branch offices of the Bank, through ATMs, or other service channels of the Bank. In case of cash withdrawal via ATMs, with no available transaction slip, the ATMs will display the message “Sorry, this ATM is temporarily unable to issue transaction receipt. Would you like to continue?” The eCash Cardholder can choose to continue to withdraw cash but he/she will not receive the slip. However, the eCash Cardholder can check the transaction/and request transaction history/statement of account by calling the UCPBS (ATM Center Hotline No. 8847-1000, [email protected] and/or Customer Assistance & Management Center Hotline No. 8811-0278) or via other channels as specified by the Bank. When the eCash Cardholder receives the transaction slip/transaction history as evidence of eCash Card transaction, the eCash Cardholder is responsible for examining the transactions on the slip and/or transaction history. If it is found that any transaction has errors/discrepancies or inaccuracy, the eCash Card Cardholder must raise an objection to the Bank within 10 business days from the date that the eCash Card Cardholder received the transaction slip and/or transaction history. If the eCash Card Cardholder fails to do so within such period of time, he/she will agree to allow the Bank to regard the amount of cash approved in the transaction slip and/or transaction history as an accurate transaction completely in accordance with the truth.

e. Refund policy, including refund conditions, procedures, turn-around time, and cost. The eCash Cardholder can use e-cash cards to perform various transactions as provided by the Bank. The transaction methods shall comply with the regulations as prescribed by the Bank. The eCash Cardholder agrees that the Bank is the only service provider to facilitate the purchase of products and/or services and/or payment for products and/or to provide services and conduct transactions as instructed by the eCash Card Cardholder. The Bank does not guarantee the quality of the said products and/or services. If there is a problem regarding the use of products and/or services or product and/or service defects, including returning products, service cancellation, or product improvements or the use of service, the eCash Card Cardholder agrees to contact the seller of the product and/or the service provider by himself/herself. In the event that a refund of products or services is required, the eCash Card Cardholder agrees to request the said refund directly from the seller or service provider. The Bank has no duty to give a refund of the payment of product and/or service fees for the Cardholders in any way.

In the event that the eCash Card Cardholder finds any error in deduction, via the eCash Card, he/she must immediately notify the Bank of details such as date and time of transaction, deposit account involved in deduction, transaction type, name, and address of the eCash Card Cardholder. The eCash Card Cardholder consents to the Bank to check the error in the Bank’s report in accordance with the Bank’s procedures. If it appears later that the error is caused by the eCash Card Cardholder and the Bank has proceeded with the data provided by the eCash Card Cardholder, he/she agrees to waive the right to claim or sue the Bank to be liable for the deducted amount, including any damages or any other expenses.

f. Rights and responsibilities of users and merchants. Responsibility of the eCash Card Cardholder and Ownership of the Card- – UCPB Savings will provide a system-generated, six -digit, initial PIN which the eCash Card Cardholder will use to access the ATMs to perform cash withdrawal and other transactions. The eCash Card Cardholder should immediately proceed to the nearest UCPB Savings ATM to change this initial PIN into a six-digit number of his/her preference.

The eCash Card Cardholder shall at all times:
• safeguard the UCPB Savings eCash Card as if it were cash;
• be solely responsible for the proper use, custody, safekeeping and security of the Card and the PIN;
• take all the necessary precautions to protect the UCPB Savings eCash Card from loss and prevent the disclosure of his/her PIN to any other parties; and
• hold UCPB Savings free and harmless against any and all consequences stemming from the unreported loss, unauthorized fraudulent use, and unauthorized disclosure of PIN.

The Cardholder agrees to indemnify UCPB Savings against any loss, damage and any such expenses (including, but not limited to, legal fees) which may be incurred as a result of the aforementioned reasons. The person named as the eCash Card Cardholder in the documents and records kept by UCPB Savings shall be conclusively deemed as the owner of the UCPB Savings eCash Card.

The merchant may refuse to process the transaction if the value on your eCash card is insufficient. However, if a purchase amount is greater than the value on your eCash card, in some circumstances the merchant may allow the ecash Card Cardholder to pay the difference by in an acceptable payment method (cash, cheque or credit or debit card).

g. Point of Sale. The card is honored in any establishment with BancNet logo. UCPBS shall not be liable to the cardholder if, for any reason, the card is not honored. In addition, UCPB Savings eCash Card may be used to:

1. withdraw cash through any ATM where UCPB Savings ATM cards are accepted, ,
2. purchase goods through Point-of-Sale (POS) terminals where UCPB Savings ATM cards are accepted,
3. perform the following transactions through UCPB Savings ATMs: (i) inquire card balance, (ii) pay bills, (iii) transfer funds to other UCPB Savings account, (iv) change the Personal Identification Number (PIN), and
4. such other uses as will be allowed by UCPB Savings. The UCPB Savings eCash Card shall be available to the Cardholder for use at any time up to the outstanding value loaded thereof. UCPB Savings reserves the right to charge fees on UCPB Savings eCash Card transactions / usages and revise or impose additional fees related to the services as it deems necessary. The Applicant / Cardholder agrees to pay the service charges and fees presently imposed or may in the future be imposed by UCPB Savings.

h. Withdrawals. The cardholder can withdraw from any UCPBS or BancNet member bank’s ATM.

i. Loss of the Card. The cardholder is responsible for the card PIN’s confidentiality. In case of loss/theft, the cardholder shall immediately call UCPBS (ATM Center Hotline No. 8847-1000, [email protected] and/or Customer Assistance & Management Center Hotline No. 8811-0278, [email protected]) to report the loss/theft. UCPBS will endeavor to block transactions after the report. However, loss from unblocked transactions after the report and before UCPBS can implement complete blocking shall be for the account of the cardholder.

j. Replacement of Card. UCPBS will replace a card with inherent defect in the magnetic stripe at no cost. Replacements due to loss/theft, wear and tear shall be subject to replacement fee. The cardholder must surrender the damaged card or submit a notarized affidavit of loss.

k. Service Charges and Other Fees. UCPBS may increase or impose additional charges/fees in providing this service. The cardholder agrees to pay the increase and/or additional charges/fees that may be imposed in the future.

l. Perforation of Unclaimed Card. A card that remains unclaimed thirty (30) calendar days from date of receipt by the issuing branch shall be perforated for security reasons. Purchase of a new card shall be required.

m. Limitations on Liability. UCPBS is not liable for any loss or damage of whatever nature in connection with the use of the card such as, but not limited to, the following instances:
• disruption, failure or delay relating to or in connection with the ATM and Point-of-Sale (POS) functions of the card due to circumstances beyond the control of UCPBS;
• fortuitous events and force majeure such as, but not limited to, prolonged power outages, breakdown of computers and communication facilities, typhoons, floods, public disturbances and other similar or related cases;
• loss or damage which the cardholder may suffer arising out of any unauthorized utilization of the card due to theft or disclosure of PIN or violation of other measures with or without the cardholder’s participation
• Inaccurate, incomplete or delayed information received due to disruption or failure of any communication facilities used for the card; and
• indirect, incidental or consequential loss, loss of profit or damage that the cardholder may suffer or has suffered by reason of the use or failure/inability to use the card under the terms hereof.

n. Insurance. THE ECASH CARD FUND IS NOT INSURED WITH PDIC.

o. Escheat. Laws on unclaimed balances apply.

p. Rules and Regulations. The cardholder agrees to be bound by the rules, regulations and official issuances applicable to this service now existing or which may hereinafter be issued, as well as, such other terms and conditions governing the use of this service.

q. Agreement to the Terms and Conditions. The cardholder’s signature herein or the cardholder’s receipt of the card from the purchaser constitutes the cardholder’s agreement to the above terms and conditions.

All existing T&C of the deposit accounts not inconsistent with the provisions stipulated